Destiny Uhp

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Verified Reviewer
| map-marker Medina, Ohio

Dangerous sharp objects in products and poor customer service.

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Clover Valley - Dangerous sharp objects in products and poor customer service.
Clover Valley - Dangerous sharp objects in products and poor customer service. - Image 2
Clover Valley - Dangerous sharp objects in products and poor customer service. - Image 3
Clover Valley - Dangerous sharp objects in products and poor customer service. - Image 4

I bought canned chicken and both my 2 year old son and myself chomped down on sharp plastic. Cutting both of our mouths.

I called the customer service number and the first woman was rude. The second was saying that the bar code number was wrong. but how can it be wrong when your company prints the labels?

I contacted someone on this website and I had to pay more for customer service than I did the chicken itself. This whole company needs shut down.

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User's recommendation: DO NOT BUY ANY OF THEIR PRODUCTS. THIS COMPANY NEEDS SHUT DOWN! DO

Resolved
Jeff G Lda

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Verified Reviewer

Resolved: Dangerous pieces in clover valley cookies and cream ice cream

Updated by user Sep 09, 2024

Company fixed the issue and I have been provided with apology. Haven't

Original review Sep 02, 2024
On September 2nd, 2024, I bought two gallons of ice cream, one of Neapolitan and one of Cookies and Cream. Upon opening the Cookies and Cream, I took out a bowl and sat down to enjoy it.

However, about the second or third spoonful, I started choking on a piece of plastic, about the size of a nickel. I soon found a second piece, which led to me dumping out the bowl. I am concerned because it scratched the inside of my throat, but it could have done a lot more damage to a younger person. I saved one of the pieces.

My name is Jeff George and my number is 740707****.

I live in Cloister, Ohio, and I bought the ice cream there. I've bought a lot of your products in the past but now, I'm unsure of the product quality and safety.
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Loss:
$15

Preferred solution: My belief you deliver a quality. Safe product

User's recommendation: Be careful and look before you eat

Chriatina H

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Verified Reviewer

Milk tastes like plastic jug

The milk is disgusting! It tastes just like the jug smells- like plastic! Ill drive 5 more miles and pay more for actual milk!

I refuse to feed that to my kids or family!!

FDA needs to be involved in this as its a repetitive issue!!

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Cons:
  • Milk is undrinkable

Preferred solution: Full refund

User's recommendation: Do not buy!!

Jean W Lac

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Verified Reviewer
| map-marker Syracuse, New York

Clover Valley Mini Vanilla Wafers are so hard the wafers can break your tooth or a child’s tooth. Dollar General will not refund your money. Clover Valley has horrible products.

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Why does Clover Valley make products that this? We need to report these products so they cannot be sold.

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User's recommendation: Don’t buy Clover Valley products.

Anonymous
map-marker Central Point, Oregon

False Advertising

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Clover Valley - False Advertising
Clover Valley - False Advertising - Image 2

You all claim that the coffee creamers are dairy free and vegan. They are not!!

They have milk in them.

I'm super disappointed. It's convenient having one of your stores nearby, but I'll take my business elsewhere when it comes to your Clover Valley products.

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User's recommendation: Do not buy

Robin S Ksn

Quality of fruit snacks

Clover Valley - Quality of fruit snacks

The fruit snacks tasted awful. The number of snacks in each package was inconsistent, ranging from 5-8.

The colors were black, forest green, and dark gold. I called the 100% satisfaction number and, after answering all their questions, was told to bring them back to the store.

I informed them they would not accept it without a receipt, and they told me they had to, which is against the store's policy of not accepting returns without receipts. Despite some struggle with convincing them, I finally got them off so I could do the survey, but they disconnected me in the middle of it so I couldn't express my opinions fully.

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Loss:
$5

Preferred solution: Full refund or voucher for another product

User's recommendation: Do not buy clover valley food products

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Bedford, Indiana

Bread

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Clover Valley - Bread
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Clover Valley - Bread - Image 3

I've been buying their bread for years. It's my favorite.

The last several months I have noticed the bread isn't processed right. It's not mixed up good enough and leaving hard spots in the bread. When you hold it up to the light you can see where it's not mixed completely.

I worked in factories and wanted to let them know in QC to fix this problem in the factory process. I love this bread!

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User's recommendation: Hopefully they will fix this issue

1 comment
Guest

I've always bought their bread too and recently I've noticed the same thing as this reviewer. It's like it's not mixed up and has a bit of a knot in the middle of the slice.

Megan F Nvz

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Verified Reviewer

Coffee was awful

We purchased the breakfast blend before, but this time it made it taste like the milk was bad when I had just bought the milk. So, I tried 3 cups, they all tasted sour.

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Loss:
$6

Preferred solution: Nothing just FYI

1 comment
Guest

Same! The coffe pods breakfast blend I’m currently drinking and it makes it have an old milk taste

Anonymous
map-marker Tennille, Georgia

My cottage cheese had mold in it

experation date: 08.17.2024

i bought the cottage cheese.

it had mold in it.

i returned to the **new location** on Vaughn road in Griffin / Zetella GA,

and the package of cottage cheese had mold in it.

there were 4 containers.

your cottage cheese has mold in it.

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User's recommendation: check your cottage cheese / dairy products / before you leave the property. i'll take a picture if it happens again.

Anonymous
map-marker Shreveport, Louisiana

Definitely tell these people food products should not be stored next to chemicals or washing powder. Taco shells I purchased today taste exactly like washing powder.

I purchased your products again this time the taco shells . Once home and food prepared the shells tasted just like washing powder. Please let it be known food safety ruined our supper .

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Anonymous
map-marker Chesterfield, Missouri

Milk taste terrible

Every time we buy milk from Dollar General it taste completely awful like its been hot and then cold again, but what Im reading on here it seems that they freeze their milk and thats why it taste so weird. Its gross. Dont buy it.

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Debbie P Glb

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Verified Reviewer

I bought a product from Dollar General and when I went on to make a complaint as it says on the container I was left on hold for 10 minutes and then when they answered the phone they blatantly hung up

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Clover Valley - I bought a product from Dollar General and when I went on to make a...

I would like a replacement container a coupon sent to me for the snack cheese cheddar Clover Valley spray cheese is I got like two uses out of the container and then nothing else will come out in the container was full and there's no way to access the container to get the stuff out

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Preferred solution: Full refund

Robin j Thc

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Verified Reviewer

Milk taste like chemicals not Mike

Clover Valley - Milk taste like chemicals not Mike

For the last 2/3 months every gallon of clover valley milk I have bought has went bad at least a week before the expiration date and the last 2 gallons I bought tasted like it had some kind of chemicals in it had to pure both gallons down the drain. The milk dose not tast like Milk

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Loss:
$23
Cons:
  • Milk taste like chemicals

User's recommendation: Don’t buy

3 comments
Lucan Lhg

La leche se pudrio al 2 dia . No se podia calentar por que le salian grumos y espuma.

Tiene olor a vinagre y sabe a vinagre. Me dejo picando la boca una vez que lo trague.

Guest

Same here a chemical taste won’t be buying at DG any more even though I have to drive 15 miles to a Walmart store

Guest
reply icon Replying to comment of Guest-2480132

AGREE!!! NASTY TASTING

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Tressa T Cso

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Verified Reviewer

Bad Clover Valley Dairy

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I actually had to throw away an opened and unopened can of their whipped cream. It tastes old or musty or something just nasty.

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Loss:
$4
Cons:
  • Terrible taste

Preferred solution: Just to warn others.

User's recommendation: Don't buy it!

Genevieve D Opt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Feeling ripped off

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Clover Valley - Feeling ripped off
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Clover Valley - Feeling ripped off - Image 3
Clover Valley - Feeling ripped off - Image 4

The 6th time we have bought your Clover Valley Hazelnut coffee creamer that had BAD CHEMICAL TASTE ! We purchased from 5 different Dollar General stores because we wanted to be able to drink our coffee with our regular Hazelnut creamer.

But unfortunately after going to 5 different DG stores the same bad CHEMICAL taste. So now we ask you what CHEMICAL products are you guys using that is getting in your Hazelnut coffee Creamer?

We lost money by driving to all of these stores. As a disabled woman and wife of a disabled veteran on fixed income we would like our money back please

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Loss:
$30
Pros:
  • Save money
Cons:
  • Lot of chemicals are used

Preferred solution: Full refund

User's recommendation: I will have to get back with you on this because my recommendations depend upon how Clover Valley handles our issue

Resolved
Darin Rlp

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Verified Reviewer

Resolved: Whole milk gone bad 10 days before expiration date- twice.

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Updated by user Jan 22, 2024

Company fixed the issue and I have been provided with full refund.

Original review Jan 22, 2024
I usually buy gallons of Clover Valley whole milk at the DG I work at. I try to buy the same day or the day after the fresh truck comes in.

The past few months we had been receiving milk that looked like it had been previously frozen, as the freeze plugs on the side of the container were bulged out, and several gallons in each shipment were leaking. The last two gallons I bought were not leaking and did not appear to have been previously frozen, but both went bad long before their date. Clover Valley is the DG store brand and is produced by DFA (Dairy Farmers of America).

I submitted a complaint on their website and they said they are sending me coupons for the milk, which I don't plan to use until I'm sure they have resolved the issues. Keep your container if you make a complaint they will need the codes on the container to determine which plant the milk came from.
View full review
Loss:
$7
Pros:
  • Good price
Cons:
  • Poor quality control

User's recommendation: Keep the container, as it has codes on it that tell what plant it came from

2 comments
Guest

Do you really think Dollar General monitors their cooler temperatures and makes sure they are functioning properly? Find a better place to buy milk.

Darin Rlp
reply icon Replying to comment of Guest-2471103

I am a DG employee and I work at the store where I purchased my milk. We have to check cooler temperatures multiple times every day.

Each cooler has a thermometer in it so even customers can see that it is kept at a proper temperature. In addition, we really hustle to stock cold and frozen products immediately when they are received. Nothing sits out long enough to get warm, including ice cream. I think the issue is not the store, but rather somewhere in the supply chain, either at the processing plant or in the distribution network.

This is why the code on the product is so important when making a complaint. It helps the producer track down where the problem is so they can find it and correct it.

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