Roger P Erp
map-marker Iowa City, Iowa

Unhappy with product

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You changed the devils food cookie. It is HORRIBLE!!!
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User's recommendation: DO NOT BUY THE DEVILS FOOD COOKIE

Resolved
Russell M Zno

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Verified Reviewer
| map-marker Hay, Michigan

Resolved: Watch your bottles.

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Clover Valley - Watch your bottles.
Clover Valley - Watch your bottles. - Image 2
Clover Valley - Watch your bottles. - Image 3
Updated by user Mar 31, 2020

They did nothing

Updated by user Mar 31, 2020

As expected they checked their records and claimed that they believe it was contaminated after it left their facility.

Original review Mar 01, 2020
My wife found this what appears to be a jell cap in a bottle of the water.
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Pros:
  • Value
Cons:
  • Contaminated

Preferred solution: Let the company propose a solution

Jordyn v

Open the box and check how many is inside before purchasing

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I went to eat my FAVORITE cookies, and keep in mind i buy these because they are JUST like girl scout cookies and they are here year round, except this time there was an issue. Upon opening this delectable box of Coconut Fudge Carmel Cookies, i has noticed that one of the cookies was missing, now mind you, i looked very thoroughly threw the packing, box, and silver bag, to see if maybe JUST MAYBE said cookie had been misplaced, however i was sadly mistaken. Now i could sit here and tell you that i will never purchase your cookies again, spew hatred about your company to all my friends, but lets be honest.... im gonna go buy another package today after i eat these. I suppose the purpose of this email is to see how exactly you plan to make up this horrible loss to your biggest fan. Sincerely, Jordyn von Heimburg 405 Middle Street Newburgh, In 47630
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Pros:
  • Good value
Cons:
  • Missing cookie

Preferred solution: in email

Featured
Feiona E
map-marker Elmira City, New York

Sealed shut more than half empty bottle in my case

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Clover Valley - Sealed shut more than half empty bottle in my case
Bought a 24 pack went to take some out to put some in the fridge one was sealed but more than half way gone, no holes on the bottle or anything..... after a few days of going to put more in found a couple more the same way!
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Preferred solution: Let the company propose a solution

Lana P Geo
map-marker Hawkinsville, Georgia

Do not purchase the liquid creamer.

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The French vanilla liquid creamer is not good at all. It tastes like some sort of chemical cleanser and leaves a very bad taste in your mouth.
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Pros:
  • Product is cheap
Cons:
  • Did not like products
Reason of review:
Bad quality

Preferred solution: Change creamer formula

Howard F Zgf

Be ever so careull when opening these cans with a key.

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I bought a can of Clover Valley corn beef. When I tried to unwrap the metal band with the key the metal band broke after 1 full turn. It took me 20 minutes to get the can opened to get the corn beef out. You need to make the strip stronger or go to pull tab tops. i lost half the can of beef trying to get it open. I was afraid to eat the remains for fear of metal slivers in the beef now.
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Loss:
$4
Reason of review:
Damaged or defective

Preferred solution: Full refund

Larry B Zep
map-marker Cincinnati, Ohio

Don't buy

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The new and improved recipe for the devil's food cookies is horrible! Cookie is to hard and flavor less!! Needs to be softer!
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Reason of review:
Bad quality
Georgia A Azr
map-marker Houston, Texas

Think again....

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Clover Valley - Think again....
I used to buy clover sodas all the time,dr.topper and cola.But I have I have bought 3 12 packs and all 3 tasted horrible.I don't know what you changed in them but you need to change it back.They taste like extremely water down soda.They have no taste at all.
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Loss:
$900
Pros:
  • Product is cheap
Cons:
  • Bad taste
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Anonymous
map-marker Cleveland, Ohio

Quality checks & assess stock timely.

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Product quality is inconsistent. Good value when you get a good bottle. Sometimes thick & gloppy. Other times fine. Worse, it seems difficult to obtain. French Vanilla & Hazelnut in cooler. Made 7 trips using 3 stores over a 2 week period. Oh yeah noticed the proce has increased twice within the year! Thanks.
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Misty M Yhx
map-marker Smithbridge, North Carolina

Don't use clover valley brand canned foods.

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Don't use clover valley brand canned foods.
Don't use clover valley brand canned foods. - Image 2
Don't use clover valley brand canned foods. - Image 3
I foumd a dead fly in my clover valley canned sliced carrots.
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Cons:
  • Dead insects in product
Reason of review:
Dead insect in my canned food

Preferred solution: Let the company propose a solution

ashley g Kpx

Disgusting

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im really upset i bought a 32 pack of CloverValley Purified Drinking Water and I say this is the most horrible water I ever tasted in my life.. for one when you open the bottle and smell the inside it smell like a earthly or musty smell and when I take a few drinks out the bottle I can taste the same horrible smell I smell in the bottle and it leaves my mouth and throat dry as hell..im so done with you guys i'm better off drinking water from my sink at home..if this kills me you guys no why because this water is horrible and its something wrong with it..they are putting something in it instead of purifying it.i never in my 28 years of living have I taste horrible water like CloverValley Purified Drinking Water
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Loss:
$4
Reason of review:
water contaminted

Preferred solution: Let the company propose a solution

Teri S Tad

New & improved devil's food cookies- NOT!

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I'm writing because you have ruined your devil's food cookies. I have loved these cookies for years & I grabbed a box, not noticing the "new & improved" slogan (bad eyes), and gave one to my nephew & one for myself.

I bit down & instead of that perfect balance of flavors, I was met with a glob of marshmallow, followed by a to dry cookie! My 7 year old nephew asked me "why did they change them?" Instead of new & improved you re-created one of the worst cookies ever, the 'Mallowcreme'!! Topped with a gooey marshmallow blob (reminds me of snot, sorry) on a dry cookie base, coated in chocolate. It went out years ago because most people hated them!!!

Your devil's food was a perfect balance of flavors, that because of how you made them was a perfect bite of the thin sweet marshmallow hugging a devil's food cookie, which kept it from being too dry and then coated with a dark chocolate icing. It was perfect as it was, please bring it back!! It was one of the few cookies I really enjoyed!!

The "new" devil's food is just plain gross! I won't be buying anymore until I see the beloved devil's food has returned.

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Loss:
$2
Pros:
  • You ruined your devils food cookies so no pros
Cons:
  • Devils food recipe change
  • Thick glob of icky marshmallow
  • Cookie too dry
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

jane w Zba

Nasty Devils food cookies

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I bought some of your 'new & improved recipe' Devil's food cookies and they suck pond water. Half the size of REAL Devils' food cookies and a blop of dried up marshmellow plopped on the top is NOT a Devil's food cookie. Bring back the REAL way to make them. I won't be buying them again - in addition to old marshmellow the devil's food part isn't cakey anymore like it's supposed to be.
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Reason of review:
Bad quality

Preferred solution: Bring back the old recipe

Shine Ljw

I at least just want the two cans replaced due to inconvenience....

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2 cans of sharp cheddar can cheese dispersed all the air, one before I used a 1/4 can and the other maybe 1/2 the can. Not cool clover valley.
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Loss:
$7
Reason of review:
Damaged or defective

Preferred solution: Deliver product or service ordered

Angela A Yvr

The new and improved cookies are horrible!!!!!

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They are nasty nasty!!!!!The Devil's Food Cookies where great just like they were. The more marshmallow is gross the cookies are hard I will never buy again!!! Cry Cry Cry Cry Wtf Wtf Wtf
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Loss:
$2
Reason of review:
The new and Improved Recipe is GROSS!!!!!!!

Preferred solution: Go back to the old one!!!!!!!